Every day we verbally speak to patients, doctors and staff, and at the same time we are sending nonverbal messages that either attract them to us or distance them from us. Yes! It is your nonverbal message that the people around you are reading first and initially responding. Based on her pioneer research in the area of hand gestures, Dr. Linda Talley spells out exactly what you are saying with your hand gestures. In this program, she explains what meaning is created by your specific hand gestures when you are communicating with another. The key question: is it the meaning you want to send?
Identify and demonstrate what nonverbal behavior creates attraction and distance.
Identify and demonstrate what creates universal acceptance.
Be consciously aware of what nonverbal signals you are sending to staff members/patients and the meaning they are creating with those around you.